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Privacy Policy

Last Updated: June 20, 2026

1. Introduction

Hala Dubai Adventures ("we," "us," "our," or "Company") operates the website haladubaiadventures.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book tours with us.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

Information You Provide Directly:

  • Name, email address, and phone number (booking forms)
  • Tour preferences and dates
  • Payment and billing information
  • Messages and communication history

Information Collected Automatically:

  • IP address and browser type (via Google Analytics 4)
  • Pages visited and time spent on site
  • Device information (mobile, desktop, etc.)
  • Referral source (how you found us)

3. How We Use Your Information

  • Process your tour bookings and payments
  • Send booking confirmations and tour details
  • Communicate via WhatsApp, email, or phone
  • Improve our website and user experience
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Booking information is retained for 7 years for financial and legal compliance purposes.

6. GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights under the GDPR:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Delete your data (with exceptions)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Opt-Out of Marketing: Unsubscribe anytime

To exercise these rights, contact us at muhammadbilalkafayat8@gmail.com.

7. Third-Party Services

We use the following services which may collect data:

  • Google Analytics 4: Website analytics and traffic monitoring
  • Resend: Email delivery for booking confirmations
  • Vercel: Website hosting platform
  • Sanity CMS: Content management (blog, FAQs, reviews)

8. Cookies

We use cookies for analytics and user experience. By continuing to use our website, you consent to our cookie usage. You can disable cookies in your browser settings, though this may affect functionality.

9. Contact Us

For privacy concerns or to exercise your rights, contact:

Muhammad Bilal
Email: muhammadbilalkafayat8@gmail.com
WhatsApp: +971 56 764 5351
Location: Dubai, UAE

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a prominent notice on our website.